Cintas
C

Route Service Representative

Cintas
Cumberland, MD
On-site
Full-time
$45k - $90k
1d ago

Apt Insight

In this role, you will manage and grow an established route of customer accounts within Cintas's Rental Division in Cumberland, Maryland. You will be responsible for driving a company vehicle to deliver and collect facility products such as uniforms, shop towels, and chemical cleaning supplies while serving as the primary face of the company to your clients.

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Responsibilities

Drive a commercial vehicle along an established route to deliver and pick up facility products including uniforms, shop towels, and cleaning supplies.
Build and maintain strong professional relationships with key decision-makers across your assigned customer accounts.
Identify upselling and cross-selling opportunities to expand product and service usage within the existing client base.
Negotiate service agreement renewals and maintain accurate inventory controls for all customer deliveries.
Proactively troubleshoot and resolve customer service concerns to ensure high satisfaction and retention.
Adhere to all Department of Transportation (DOT) safety regulations and company driving standards.

Qualifications

Must be at least 21 years of age with an active, valid driver's license.
Ability to obtain and maintain a Department of Transportation (DOT) medical certification for driving vehicles weighing over 10,000 lbs.
Possession of a High School diploma, GED, or equivalent military service.
Ability to meet the physical demands of loading, unloading, and delivering heavy products in indoor and outdoor settings.
Ability to provide documentation regarding prior employment history.
Nice to Have
Previous professional route delivery, commercial driving, or territory management experience.
Demonstrated track record in customer service, business-to-business sales, or account upselling.
Strong organizational skills and ability to work effectively in a target-driven team environment.

Work Environment

Fast-paced, physical position requiring daily indoor and outdoor delivery activities in Cumberland, MD.
Full-time first-shift schedule, with the majority of representatives working a 4-day workweek.
Standard work schedule generally requires no night or weekend shifts.
Extensive local driving and on-site customer interaction as part of an established daily route.

Benefits & Perks

Estimated total compensation ranges between $45,000 and $90,000 annually, combining a base salary with commissions and performance bonuses.
Comprehensive health coverage including medical, dental, and vision insurance, featuring a zero-cost medical plan option.
Retirement planning support through a 401(k) with company match, profit sharing, and an Employee Stock Ownership Plan (ESOP).
Company-paid life, disability, and AD&D insurance alongside paid time off and holiday pay.
Structured 10-week initial training program followed by ongoing mentorship and career advancement pathways.