United Airlines

Airlines, Airports & Air Transportation

Apt Insight

They offer expansive travel perks and global scale, though navigating corporate bureaucracy and shifting team workloads can be challenging. Headquartered in Chicago, Illinois, United Airlines is one of the world's major aviation carriers operating extensive passenger and cargo networks. The organization employs tens of thousands of personnel across global hubs and international offices. Hiring activity remains steady with over a hundred active job postings across technical, corporate, and operational domains.

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About

We're connecting people and uniting the world. We've paired the world's most comprehensive route network with our modern fleet, the most fuel-efficient among U.S. network carriers (when adjusted for cabin size). We have seven US hub locations, including hubs in the four largest cities in the United States and over 100,000 employees residing in every U.S. state and in countries around the world. We also host an industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide and are leading the industry in our environmental initiatives. The time is right to join United. We're reinventing our company from the ground up, and opportunities exist for all experience levels. If you are a dedicated individual who is ready to move your career in a positive new direction, United Airlines is the place for you.

Founded1926

HeadquartersChicago, US

IndustryAirlines, Airports & Air Transportation

Websitewww.united.com

Employees75.5K

Total Funding$1.0B

Why people join & leave

Why join

Industry-leading flight and standby travel benefitsGlobal network scale and complex operational challengesSolid career opportunities and training programsCommitment to workplace diversity and inclusion

Why leave

Unrealistic workloads and merged role responsibilitiesFrustration with organizational bureaucracy and slow approvalsLower satisfaction with senior management direction

Company Pulse

Headcount

-8%past year

Raised

$1.0Btotal

In the News

United Threatens To Fire Flight Attendants Who Pick Up Trips They Know They Can’t Work—Then Collect The Payviewfromthewing.com · Sep 5, 2026

United Airlines begins daily flights between Newark and South Korea - Aviacionlineaviacionline.com · Sep 5, 2026

United Airlines Tests New Gate Food Service At EWR | Daily Voicedailyvoice.com · Sep 4, 2026

United unveils mountain-themed livery to spotlight US ski routesaerospaceglobalnews.com · Sep 4, 2026

United Airlines Newark Passengers Get America's First-Ever TSA Option That Takes 3 Secondsthetravel.com · Sep 4, 2026

Employee Experience

3.8/5

Career Opportunities

3.7

Compensation & Benefits

3.6

Culture & Values

3.6

Diversity & Inclusion

4.1

Senior Management

3.2

Work-Life Balance

3.5

Quick Take

Strengths

Strong diversity ratingDiversity and inclusion scores reach 82 out of 100 based on employee feedback.

Solid business outlookBusiness outlook rating stands at 71 out of 100.

Watch out

Leadership approval gapSenior management and CEO ratings sit lower at 64 out of 100.

Note

Active hiring paceOver 100 open roles listed across technical, customer service, and operational teams.

Things to consider

Role boundary creep — Employees in technical and product teams report workload imbalances caused by merged responsibilities and limited support staff.

Corporate bureaucracy — Staff note that decision-making can be slow and burdened by excessive meetings across large business units.

What They Build

United Airlines builds high-throughput digital platforms powering flight scheduling, airport operations, customer mobile apps, and loyalty systems. Engineering teams modernize legacy airline infrastructure, scale cloud integrations, and optimize complex operational workflows. The culture balances core aviation reliability with digital product innovation.

Aviation Operations

Digital Travel Experience

Mobile Applications

Loyalty Systems

Airport Automation

Domains

Application Development

DevOps

Data Analytics

Infrastructure

Cybersecurity

Tech Stack

webpack

HAProxy

VMware vSphere

Octopus Deploy

GitHub Enterprise

IBM WebSphere

jQuery

Veracode