United Airlines

Airlines, Airports & Air Transportation

Apt Insight

They offer standout travel perks and global scale, but navigating internal corporate bureaucracy and shifting team workloads can be a grind. Headquartered in Chicago, Illinois, United Airlines is one of the world's largest commercial aviation carriers, operating tens of thousands of flights across major domestic and international hubs. With a workforce well into the tens of thousands, operations encompass everything from passenger transport and cargo logistics to digital flight technology. The enterprise pairs massive operational reach with modern digital initiatives like gate-side services and biometric boarding.

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About

We're connecting people and uniting the world. We've paired the world's most comprehensive route network with our modern fleet, the most fuel-efficient among U.S. network carriers (when adjusted for cabin size). We have seven US hub locations, including hubs in the four largest cities in the United States and over 100,000 employees residing in every U.S. state and in countries around the world. We also host an industry-leading loyalty program that provides more opportunities to earn and redeem miles worldwide and are leading the industry in our environmental initiatives. The time is right to join United. We're reinventing our company from the ground up, and opportunities exist for all experience levels. If you are a dedicated individual who is ready to move your career in a positive new direction, United Airlines is the place for you.

Founded1926

HeadquartersChicago, US

IndustryAirlines, Airports & Air Transportation

Websitewww.united.com

Employees75.5K

Total Funding$1.0B

Posted base pay at United Airlines

Posted base pay ranges from 785 job listings posted in the US, Jan 2026 – Nov 2026. Bonus and equity are not included.

Senior Manager$128K–$167K/yr

71 listings · spread $128K–$183K/yr

Manager$102K–$133K/yr

65 listings · spread $102K–$147K/yr

Senior Analyst$82K–$107K/yr

51 listings · spread $82K–$147K/yr

Supervisor$80K–$98K/yr

42 listings · spread $67K–$165K/yr

Analyst$67K–$87K/yr

35 listings · spread $67K–$95K/yr

Intern$20/hr

35 listings · spread $20/hr

Director$160K–$208K/yr

28 listings · spread $160K–$229K/yr

Assistant Manager$88K–$108K/yr

17 listings · spread $82K–$158K/yr

Each range is the median posted minimum and maximum for the role. Pay changes by location, so the spread shows the 10th to 90th percentile of all listings for the role.

Open roles at United Airlines

The 10 newest of 95 open roles.

Senior Manager - UX Design & InnovationChicago, Illinois · Onsite

Senior Full Stack Developer - Java, AngularChicago, Illinois · Onsite

Avionics Technician - LineDenver, Colorado · Onsite

General Shop TechnicianSan Francisco, California · Onsite

Supervisor - Airport OperationsSan Diego, California · Onsite

Senior Manager In-Person/Employee Co-Brand AcquisitionChicago, Illinois · Hybrid

Managing Director - Digital Infrastructure and ReliabilityChicago, Illinois · Onsite

Director - Network Infrastructure Security & EngineeringChicago, Illinois · Onsite

Supervisor - Aircraft MaintenanceNewark, New Jersey · Onsite

Senior Analyst - Customer Strategy & Innovation (Chicago or Houston)Chicago, Illinois · Onsite

Why people join & leave

Why join

Generous standby flight benefits worldwideHigh diversity and inclusion cultureLarge-scale technical and logistics challengesCompetitive union pay contracts

Why leave

Heavy bureaucracy and slow communicationOverloaded responsibilities in product rolesShifting team structures and offshoringIrregular shift schedules for frontline staff

Company Pulse

Headcount

-8%past year

Raised

$1.0Btotal

In the News

United Threatens To Fire Flight Attendants Who Pick Up Trips They Know They Can’t Work—Then Collect The Payviewfromthewing.com · Sep 5, 2026

United Airlines begins daily flights between Newark and South Korea - Aviacionlineaviacionline.com · Sep 5, 2026

United Airlines Tests New Gate Food Service At EWR | Daily Voicedailyvoice.com · Sep 4, 2026

United unveils mountain-themed livery to spotlight US ski routesaerospaceglobalnews.com · Sep 4, 2026

United Airlines Newark Passengers Get America's First-Ever TSA Option That Takes 3 Secondsthetravel.com · Sep 4, 2026

Employee Experience

3.8/5

Career Opportunities

3.7

Compensation & Benefits

3.6

Culture & Values

3.6

Diversity & Inclusion

4.1

Senior Management

3.2

Work-Life Balance

3.5

Quick Take

Strengths

Strong diversity ratingHolds an 82 rating for diversity and inclusion across company reviews.

Solid overall scoreMaintains an overall workplace rating of 76 with high recommendation marks.

Watch out

Lower executive marksSenior management and CEO approval sit lower at 64 out of 100.

Note

Airport automation pushPiloting automated biometric verification and digital gate-side ordering at major hubs.

Things to consider

Role scope overload — Tech and product employees report that merged responsibilities, such as combining product management and business analysis, create unsustainable workloads.

Offshoring and restructuring — Internal changes in engineering and quality assurance have led to role relocations and friction between technical teams.

What They Build

United develops passenger-facing mobile applications, automated airport systems, and complex airline logistics infrastructure. Technical teams tackle massive real-time scheduling challenges, digital operational support, and passenger management platforms. The tech organization balances maintaining legacy aviation systems with implementing automated, biometric, and cloud-driven traveler tools.

Airline Operations

Mobile Applications

Digital Airport Technology

Cargo Logistics

Loyalty Systems

Domains

Backend

Cloud Infrastructure

DevOps

Cybersecurity

Data Analytics

Tech Stack

webpack

jquery

postman

github enterprise

octopus deploy

haproxy

vmware vsphere

ibm websphere