They're operating in a specialized security niche where people appreciate product strengths but face some friction around leadership dynamics. Headquartered in Guildford, United Kingdom, they build enterprise payment security and PCI DSS compliance software. Operating in the small-to-medium size category with around 51 to 200 employees, they maintain a presence in both the UK and North America. Hiring pace is measured, with modest active recruitment underway across sales and technical roles.
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About
Semafone provides software to contact centres so they can take personal data securely over the telephone.
Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact centre, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.
Reputable niche payment security productRemote and flexible working optionsSupportive peer-level engineering collaborationGood work-life balance culture
Why leave
Frustration with executive leadershipConcerns regarding commission transparencyHigh turnover across commercial teamsUnrealistic sales targets
Company Pulse
Headcount
+21%past year
Raised
$7Mtotal
In the News
Sycurio is pleased to announce the appointment of Michael Gorman as Vice President of Sales Engineering, strengthening the company's go to market team as demand for secure customer payment experiences continues to … | Sycuriolinkedin.com · Jul 28, 2026
Day 3! There is still time to meet the Sycurio team at CCW. Let’s talk about how to make secure payments a competitive advantage. | Sycuriolinkedin.com · Jun 24, 2026
We’re heading to McKesson ideaShare 2026 and looking forward to connecting with healthcare leaders focused on modernizing payments. | Sycuriolinkedin.com · Jun 16, 2026
Pause & resume ≠ compliance: time to rethink PCI DSS strategy. | Sycuriolinkedin.com · Jun 5, 2026
Sycurio Releases New Research on the State of Omnichannel Payments in Enterprise Organizations | Global FinTech Serieslinkedin.com · Apr 29, 2026
Employee Experience
3.2/5
Career Opportunities
3.1
Compensation & Benefits
3.4
Culture & Values
3.1
Diversity & Inclusion
3.4
Senior Management
3.1
Work-Life Balance
3.4
Quick Take
Strengths
Web traffic surgeMonthly website visits increased by 34.31% to nearly 20,000 visits.
Solid work-life balanceWork-life balance and benefits ratings both stand at a supportive 68%.
Watch out
Low recommendation rateOnly 50% of reviewing employees would recommend the company to a friend.
Note
Established market presenceFounded in 2009 with specialized software offerings in voice and digital PCI compliance.
Things to consider
Leadership friction — Multiple employee reviews cite disconnects with executive management, unrealistic expectations, and shifting commission structures.
Mixed workplace sentiment — Overall ratings sit around 64% with recommendation-to-a-friend rates dropping to 50% amidst concerns about turnover.
Leadership
DP
Denise ParkerChief Executive Officer
MC
Mattia CampoleseChief Product and Technology Officer
CS
Camilla SwyerVice President of Finance
NP
Nick ParmarChief Revenue Officer
KW
Kamilla WichmannChief of Staff to the CEO
GB
Glen BlowHead of Product
CM
Craig McIntyreDirector of Legal
DH
Davinia HoddinottGlobal HR Director
What They Build
Sycurio develops cloud-based compliance and data security software that masks sensitive payment and personal information during customer interactions. Their platform integrates with contact center platforms, telephony stacks, and payment gateways using DTMF masking and data isolation. Engineering efforts focus on robust cloud security, uptime, and seamless enterprise system integrations.