C
Solutions Engineer - Federal (ThousandEyes)
Cisco
Washington, District Of Columbia
Remote
Full-time
$185k - $282k
1d ago
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Responsibilities
Partner with sales representatives to support technical prospecting and identify prospective federal opportunities.
Deliver technical presentations and demonstrations highlighting ThousandEyes capabilities and use cases to prospective customers.
Architect and scope solution deployments while guiding federal clients through product trials and evaluations.
Present technical outcomes and value propositions to decision-makers during trial wrap-up meetings.
Collaborate with marketing to support events, create white papers, and develop relevant case studies.
Provide customer feedback and enhancement requests directly to product management and engineering teams to help shape the solution roadmap.
Coordinate with Customer Success teams to facilitate seamless post-sales onboarding, deployment, and ongoing technical enablement.
Qualifications
At least 5 years of professional solutions engineering or technical pre-sales experience.
Demonstrated experience selling technical solutions into United States Federal government accounts.
Strong technical understanding of core network and application protocols, including HTTP, DNS, TCP/IP, and BGP.
Proven background designing, deploying, troubleshooting, or supporting enterprise application and network infrastructure.
Hands-on experience working with unified communications technologies and platforms.
Experience using application and network performance monitoring or packet analysis tools.
Proficiency in at least one scripting language such as Python, Perl, or JavaScript.
Experience troubleshooting and supporting Apple, Linux, and Microsoft operating systems.
Work Environment
This position is a remote role based in the United States, with proximity to the Washington, DC area advantageous for federal client engagement.
You will collaborate cross-functionally with distributed sales, marketing, engineering, and customer success teams.
The role entails a standard 40-hour work week with periodic travel required for client meetings, trade shows, and team events.
Benefits & Perks
The base salary range is $185,300 to $270,700 (up to $281,500 in specific metro areas), plus quota-based and non-quota incentive compensation.
Comprehensive health coverage including medical, dental, and vision insurance alongside basic life and disability plans.
A 401(k) plan with company matching contributions and eligibility for Cisco restricted stock unit grants.
Generous paid time off comprising flexible vacation for exempt employees, 10 holidays, a birthday holiday, 4 wellness days, sick leave, and 10 paid volunteer days annually.