Seasonal Service Team Member

Michaels Stores

Stafford Township, NJ

On-site

Part-time

$15.92 - $18.5/hr

1mo ago

Apt Insight

In this seasonal retail role, you will be responsible for creating an inviting and efficient shopping experience for customers at the Manahawkin, NJ store location. Your daily duties will involve assisting shoppers in finding products, operating registers for smooth checkout transactions, promoting store loyalty initiatives, and fulfilling omni-channel orders such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Beyond front-end customer support, you will play an active role in maintaining store operations through freight unloading, merchandise recovery, stocking shelves according to planograms, and setting promotional displays. You will also have the opportunity to cross-train in custom framing production and sales, collaborating closely with your store team to keep the sales floor fully stocked, organized, and compliant with standard operating and safety procedures.

About Michaels Stores

Founded in 1973 and headquartered in Irving, Texas, Michaels is North America's leading arts and crafts specialty retailer, operating over 1,300 stores across the United States and Canada alongside dedicated e-commerce platforms.

Is This a Good Match for You?

Your match shows how your personality fits this role. It compares your working style and your priorities with how this employer works.It also weighs the things a job description cannot tell you, such as the culture, the management style and the stability of the company, against what matters most to you.

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Responsibilities

Assist shoppers with locating products, offering project solutions, and providing friendly customer service throughout the sales floor.

Operate point-of-sale systems to deliver fast and accurate checkout experiences while adhering to cash-handling standards.

Promote the store Rewards program, Private Label Credit Cards, and customer satisfaction feedback surveys during customer interactions.

Process omni-channel orders including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) fulfillment tasks.

Participate in truck unloading, freight sorting, shelf stocking, and planogram execution to keep merchandise accessible.

Perform store recovery, process merchandise returns and go-backs, and conduct Store In Stock Optimization (SISO) duties.

Cross-train and assist in custom framing production and sales while upholding company safety and loss prevention standards.

Qualifications

Must be at least 16 years of age at the time of application.

Ability to work a flexible schedule including early mornings, nights, weekends, and seasonal peak periods.

Physical capability to stand for long periods, bend, reach, climb ladders, and lift heavy boxes.

Strong communication and interpersonal skills to engage positively with customers and team members.

Nice to Have

Prior experience working in a retail or direct customer service environment.

Familiarity with point-of-sale systems, retail cash handling, and basic inventory restocking procedures.

An interest in arts, crafts, DIY projects, or framing production.

Work Environment

Fully on-site position based in a public retail store setting located in Stafford Township (Manahawkin), New Jersey.

Work takes place in climate-controlled retail areas as well as stockrooms and occasional outdoor environments for cart retrieval or truck unloading.

Physical work environment that involves accessing high shelves via ladders and using specialized tools such as heat presses and glass cutters in the framing area.

Shift schedules vary and require availability during early mornings, evenings, weekends, and holidays.

Benefits & Perks

Hourly base pay ranging from $15.92 to $18.50 per hour, with eligibility for overtime compensation per applicable laws.

Access to everyday employee discounts across company merchandise and partner discount programs.

Eligible team members may access 401(k) retirement plans with employer match, telemedicine, and employee assistance programs.

Cross-training opportunities in retail operations, merchandising, and specialized custom framing production.