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Responsibilities
Own sales operations, including CRM management, pipeline processes, forecasting, territory and account assignments, and deal desk workflows.
Design and implement segmented go-to-market processes for Commercial and Enterprise sales motions.
Build systems and processes that support efficient lead routing, Commercial sales cycles, Enterprise prospecting, and account planning.
Advise the Director of Sales on quota setting, capacity planning, compensation, territory design, and headcount modeling.
Create dashboards and reporting for pipeline coverage, conversion, time to close, forecast accuracy, and net revenue retention.
Improve customer-lifecycle processes and handoffs among Account Executives, Sales Engineering, and Customer Success.
Establish operating rhythms such as forecast calls, pipeline reviews, and quarterly business reviews, and manage the go-to-market technology stack.
Qualifications
You have at least 6 years of experience in revenue operations, sales operations, or go-to-market strategy, with a record of meaningful impact at a senior level.
You have experience scaling sales operations during a startup or high-growth phase and know when to introduce processes and structure.
You can build systems and processes from the ground up without adding unnecessary complexity.
You are proficient in using AI and can lead initiatives that improve sales effectiveness through AI-enabled tools and processes.
You have experience in B2B SaaS and understand product-led growth, Commercial, and Enterprise sales motions, including segmented sales models.
You have hands-on experience with Salesforce or a similar CRM, and use data for forecasting, capacity modeling, and funnel analysis.
Experience in developer platforms, DevOps tools, or cloud services would be relevant to the business.
Experience with complex technical sales involving Sales Engineering and an understanding of customer retention and post-sale success would strengthen your fit.
Work Environment
The role is based in London, United Kingdom.
The work arrangement is hybrid, with some in-person meetings and flexibility to work from home.
You will work across Sales, Marketing, Sales Engineering, and Customer Success in an evolving business environment.
The listing does not specify working hours or travel requirements.
Benefits & Perks
The listing does not specify compensation or additional benefits.
You can develop experience building revenue operations for a growing B2B software business.
The role offers scope to shape Commercial and Enterprise sales processes and influence planning with senior sales leadership.
You will work with cross-functional teams and develop experience in AI-enabled sales operations and go-to-market systems.