Airbnb
A

Regulatory Operations Lead

Airbnb
London, England
Hybrid
Full-time
£94k - £108k
2d ago

Apt Insight

In this role, you will lead regulatory operations across multiple jurisdictions for Airbnb’s Cities team, which develops products and processes to meet regulatory requirements while supporting business growth. You will manage a team and drive both centrally run strategic programs and localized approaches. You will guide cross-functional teams, turn regulatory trends into business strategies, and help build scalable compliance processes and technical solutions. The role includes advising senior leaders, managing regulatory risks, and using data to monitor program outcomes.

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Responsibilities

Lead the development and execution of scalable regulatory programs across multiple jurisdictions.
Manage and coach a team responsible for regulatory strategy and operations.
Coordinate end-to-end program delivery, tracking measurable outcomes and operational readiness for changing legal requirements.
Translate regulatory trends into business strategies and communicate insights to senior leadership.
Partner with technical, legal, and policy teams to develop compliance solutions, address risks, and coordinate escalations.
Serve as the operational liaison for assigned jurisdictions, maintaining stakeholder alignment, operating rhythms, and project documentation.
Analyze data and dashboards to identify trends and anomalies and guide investigations.

Qualifications

You have 10 or more years of experience in regulatory operations, legal or policy compliance, consulting, project management, or a related field.
You have team management experience and can coach and mentor direct reports.
You can navigate ambiguity and lead multiple projects in a fast-paced, complex regulatory environment.
You have experience building scalable technical solutions and processes to mitigate regulatory risks and operationalizing regulatory workflows.
You communicate complex regulatory information effectively to varied audiences.
You have strong stakeholder management and influencing skills, including experience advising senior management and aligning cross-functional teams.
Nice to Have
Experience using data queries and dashboards to investigate trends and anomalies would strengthen your application.
Experience serving as an operational liaison across jurisdictions and coordinating with technical, legal, and policy partners would be valuable.

Work Environment

The role is based in London, England, United Kingdom, and is listed as hybrid.
You will work with Airbnb’s Cities team and collaborate across functions and geographies.
The work involves a fast-paced and complex regulatory environment with multiple concurrent projects.
The listing does not specify working hours or travel expectations.

Benefits & Perks

The annual base pay range is £94,000–£108,000 GBP; pay depends on factors including experience, transferable skills, business needs, and market demands.
The role may also be eligible for a bonus, equity, benefits, and Employee Travel Credits.
You can develop experience leading regulatory programs across jurisdictions and influencing cross-functional strategy.
The position includes managing and mentoring a team and presenting program outcomes and insights to senior leadership.