Whop
W

Forward Deployed Engineer, Platforms

Whop
New York City, NY
On-site
Full-time
2w ago
✦ Whop hires through Apt. Free, about 10 minutes.

Apt Insight

You will take ownership after a platform or marketplace deal closes, guiding customers through migrating their payments infrastructure to Whop and completing a production integration. The work involves coding directly in customer codebases, resolving API issues, and delivering custom integrations. You will also identify recurring product and API gaps and turn them into reusable tools. The role emphasizes independent execution and clear communication with customers about progress, next steps, and timelines in a fast-moving, founder-heavy startup environment.

About Whop

Whop is a software development company building a platform for online sellers to create storefronts, accept payments, deliver digital products, and reach customers through a marketplace. Founded in 2021 and headquartered in New York, it reports thousands of active merchants and nearly $200 million or more in annual payments.

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Responsibilities

Own customer migrations of payments infrastructure to Whop through completed production integrations.
Work directly in customer codebases to implement and ship custom integrations.
Debug API and integration issues during customer delivery.
Communicate project status, next steps, and timelines clearly to customers.
Identify repeated product and API gaps encountered during integrations.
Build reusable tooling to address recurring integration needs.
Coordinate with platform engineering teams to resolve technical delivery issues.

Qualifications

Demonstrated production software engineering experience, such as backend or full-stack development.
Ability to design and integrate APIs and deliver working production code.
Experience with customer-facing technical delivery and ownership of integrations.
Ability to troubleshoot technical issues and support deployment of integrations.
Ability to work onsite in Brooklyn five days per week.
Currently based in New York City, within Manhattan, Brooklyn, Queens, the Bronx, or Staten Island.
Nice to Have
Experience with payments, Stripe, Plaid, billing, checkout, fintech, or marketplace integrations.
Founder or ex-founder experience building payments or marketplace infrastructure or a revenue-producing product.
Experience with authentication, webhooks, or data workflows.
Experience in a forward deployed, solutions, integration, or founding engineering role.

Work Environment

The position is onsite in Brooklyn five days per week.
The role is listed for New York City, and applicants must currently reside in one of the five NYC boroughs.
The environment is described as a fast-moving, founder-heavy startup.
The listing does not specify hours or travel expectations.

Benefits & Perks

Compensation includes a strong base salary and competitive equity; no numeric salary range is published.
You can deepen production engineering skills through hands-on customer integrations and payments infrastructure work.
The role offers opportunities to turn recurring customer needs into reusable tooling and product or API improvements.
The listing does not specify other benefits or a formal career progression path.