Dollar Tree
DT

Customer Service Associate I

Dollar Tree
Summit, IL
On-site
Part-time
$15 - $15.5/hr
2d ago

Apt Insight

In this role, you will be on the front lines of retail operations, responsible for delivering a welcoming and efficient shopping experience for every customer. You will handle daily point-of-sale transactions, answer shopper inquiries, and assist with general store upkeep to keep operations running smoothly. Your efforts directly impact customer satisfaction and store efficiency. Beyond customer interactions, you will play a critical role in inventory and store presentation. You will be responsible for unloading delivery trucks, stocking shelves, organizing merchandise, and maintaining overall store cleanliness, ensuring products are easily accessible and properly displayed for visitors.

Is This a Good Match for You?

Fact Focus95Conscientiousness83Logic Focus88Analytical Nature75Detail Orientation90
The graph above shows a positive alignment between your profile and the role of this job. Your working style and professional priorities appear compatible with their organizational approach, which provides useful context when evaluating opportunities here.Beyond the specific role you're considering, understanding the company itself helps you make a better decision. Our analysis factors in elements like culture, management style, and organizational stability—things that significantly impact day-to-day satisfaction but are hard to glean from a job description alone. The graph above summarizes how this job stacks up against your stated preferences.
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Responsibilities

Operate assigned cash registers to process sales transactions accurately and secure company assets.
Assist customers by answering product questions, offering recommendations, and resolving routine concerns.
Receive incoming merchandise and help unload delivery trucks in accordance with productivity standards.
Replenish inventory on shelves and maintain organized, well-recovered product displays.
Maintain store cleanliness by sweeping, mopping floors, taking out trash, and sanitizing customer restrooms.
Collaborate with store teammates and leadership to foster a safe, positive, and respectful retail environment.

Qualifications

Demonstrated ability to lift between 30 and 50 lbs from the floor to above shoulder height.
Physical stamina to handle frequent standing, walking, kneeling, climbing, pushing, and pulling during shifts.
Strong communication and customer relationship management skills.
Solid problem-solving and basic decision-making capabilities.
Proven ability to interpret operational documents and follow safety and procedural instructions.
Nice to Have
Possession of a high school diploma or equivalent.
Previous customer service or cashiering experience in a retail, grocery, hospitality, or restaurant setting.

Work Environment

This is a fully on-site position located at the retail store in Summit, Illinois.
Work schedule is part-time, requiring physical presence on the sales floor and in the stockroom.
Daily tasks involve continuous physical labor including standing, bending, lifting, and operating cleaning equipment.
The store environment requires frequent, professional interaction with the public, team members, and supervisors.

Benefits & Perks

Hourly compensation ranging between $15.00 and $15.50 per hour.
Comprehensive health coverage options, including medical, pharmacy, dental, and vision insurance.
Access to retirement savings plans and an Employee Assistance Program for personal well-being.
Educational assistance programs to support ongoing learning and development.
Opportunities to gain foundational retail operations experience and advance into lead or supervisory store roles.