Stripe
S

Account Executive, Startups (Grower)

Stripe
Chicago, IL
On-site
Full-time
12h ago

Apt Insight

In this role, you will manage sales and retention efforts for Stripe’s largest and fastest-growing startup customers. You will lead renewals and upsells, promote adoption of additional Stripe products, and manage sales opportunities from lead generation through close. You will work on the Startups, Existing Business team, using a consultative approach to understand customer needs and address complex commercial and technical challenges. The role also involves coordinating with product, sales, risk, and operations teams to support customers and improve Stripe’s offerings.

About Stripe

Stripe is an internet services and financial infrastructure company that provides software for businesses to accept payments and operate online. Founded in 2010 and headquartered in San Francisco, it has more than 16,000 employees and serves businesses ranging from startups to large enterprises.

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Responsibilities

Manage contract renewals and negotiate commercial terms to retain and grow customer revenue.
Develop and execute sales strategies for product adoption, upsells, and customer retention.
Manage sales opportunities for startups and small and medium-sized businesses from lead generation through close.
Generate leads through outreach, research, networking, and territory development.
Identify customer needs and recommend relevant Stripe products and solutions.
Coordinate with product, sales, risk, and operations teams to address client needs and support customer success.
Share customer challenges with internal teams to help improve Stripe’s products and services.

Qualifications

At least 5 years of experience in a client-facing sales role.
Ability to understand complex technical ecosystems and build relationships with technical customers.
Experience driving and closing upsell opportunities in long-term, consultative engagements.
Ability to solve problems involving complex pricing and cost considerations.
Experience managing projects involving cross-functional teams and working with a range of internal and external stakeholders.
Strong verbal and written communication skills, with the ability to work in an ambiguous, fast-paced environment.
Nice to Have
Prior sales or customer-facing experience at a high-growth technology company.
Experience with Excel and SQL, or willingness to learn them.

Work Environment

The role is onsite in Chicago, Illinois.
You will work on a consultative sales team focused on existing startup customers.
The role involves collaboration with customers and internal teams across product, sales, risk, and operations.
The listing does not specify working hours or travel requirements.

Benefits & Perks

The listing does not specify compensation, benefits, or perks.
You can build experience in renewals, consultative selling, complex negotiations, and product adoption.
The role offers opportunities to work cross-functionally and develop knowledge of financial infrastructure and technical customer needs.