Operational Data Support

Overview

In this role, you will play a vital part in managing the flow of performance data for a rapidly growing organization. You will be responsible for the meticulous collection and logging of engagement metrics across multiple digital platforms, ensuring that every data point is captured accurately and organized for strategic analysis. By maintaining high-quality records, you provide the essential foundation upon which the company builds its marketing insights. You will work closely with the Data Manager and a collaborative team of support staff in a remote setting. Your primary goal is to bridge the gap between raw platform activity and actionable reports, identifying any data inconsistencies early and ensuring that campaign deliverables are met. This position offers you a clear window into how brand performance systems operate behind the scenes, making it an excellent opportunity to sharpen your data management skills.

Responsibilities

• Track and input daily engagement metrics using established organizational templates.
• Maintain clean and consistent data records for all active brand campaigns.
• Identify and report data inconsistencies or technical errors to the Data Manager.
• Collaborate with other support roles to ensure all data deliverables are met on schedule.
• Monitor performance across various digital platforms to gather relevant brand information.
• Ensure the accuracy and timeliness of all logged information for team-wide use.
• Communicate clearly with internal teams regarding data status and operational updates.

Qualifications

• Proven ability to maintain high levels of focus and organization in a data-driven environment.
• Strong attention to detail with a focus on identifying patterns and inconsistencies.
• Proficiency in basic data entry and the use of digital spreadsheet templates.
• Ability to collaborate effectively with management and other support team members.
• Capacity to manage consistent daily metrics tracking and reporting tasks.
• Excellent communication skills for reporting findings and coordinating on deliverables.

Nice to have

• Previous experience working with brand performance systems or engagement analytics.
• Familiarity with digital marketing platforms and social media metric terminology.
• Demonstrated interest in data management or strategic planning workflows.

Work environment

• The position is fully remote with a flexible schedule to accommodate your workflow.
• The work culture is supportive and emphasizes growth, clarity, and execution.
• You will be part of a team based in Boston, Massachusetts, operating in the Eastern Time Zone.
• The role requires a full-time commitment of approximately 40 hours per week.

Benefits & growth

• The compensation for this role is set at a consistent rate of 28 dollars per hour.
• You will gain direct experience working with professional brand performance systems and analytics tools.
• The role provides a pathway to learn operational data management within a fast-growing company.
• You will have the opportunity to participate in professional development through close collaboration with a Data Manager.