Administrative Assistant

Overview

In this role, you will provide essential clerical and administrative support to facilitate the smooth operation of a prominent non-profit organization. You will serve as the first point of contact for guests and callers, ensuring that communication flows efficiently across various departments and that all visitors receive a professional welcome. Your work will directly support the mission of improving health, education, and financial stability for the community. Your daily routine will involve a high degree of variety, ranging from document preparation and report formatting to managing office logistics and coordinating facilities issues. You will be part of a collaborative team in Rocky Hill, where your organizational skills and attention to detail will help maintain the infrastructure necessary for the organization’s public-facing programs and internal operations.

Responsibilities

• Manage incoming telephone calls by routing them to the appropriate staff members or taking detailed messages.
• Greet and assist all guests upon arrival to ensure they are connected with their designated hosts.
• Create and proofread a variety of business documents including reports, spreadsheets, flyers, and correspondence.
• Assemble and distribute materials for trainings, surveys, manuals, and community mailings.
• Monitor office supply inventory and coordinate the regular maintenance of office equipment.
• Provide logistical support for both internal staff meetings and external stakeholder events.
• Act as a point of contact for the Subsidy Department and handle system requests for the Office of Early Childhood.

Qualifications

• You must have a High School Diploma or GED with at least five years of related work experience.
• You need to demonstrate proficiency in Microsoft Office applications including Word, Excel, and PowerPoint.
• You must possess strong written and verbal communication skills with a high degree of organizational accuracy.
• You are required to have experience operating standard office systems and equipment.
• You must maintain a high level of confidentiality and professional demeanor when handling sensitive information.
• You need the physical ability to lift up to 20 lbs and perform repetitive tasks like bending and reaching.

Nice to have

• An Associate’s degree combined with three years of professional administrative experience is preferred.
• Experience working within a non-profit or social services environment is highly beneficial.
• Demonstrated ability to take initiative and solve problems independently in a fast-paced setting.

Work environment

• This is a fully on-site position located in a professional office setting in Rocky Hill, Connecticut.
• The standard working schedule is Monday through Friday from 8:00 am to 4:30 pm.
• You will work in a team-oriented environment that values diversity and equitable treatment of all people.
• The workspace consists of standard cubicles and open offices with typical fluorescent lighting and moderate noise levels.

Benefits & growth

• The hourly pay rate for this position is established between $18.00 and $20.00.
• You will gain experience within a large, well-established non-profit network, providing a foundation for growth in social services or office management.
• The organization emphasizes a commitment to true equity and opportunity for all staff members.
• Full-time employment typically includes access to standardized organizational benefits and professional development resources.