MasterClass

Education & Training Services

Apt Insight

They offer a well-known brand and compelling content, but shifting priorities and leadership friction can create a turbulent work atmosphere. Founded in 2015, the company is headquartered in San Francisco with additional offices in cities like Los Angeles and New York. Operating in the education and training services sector, they fall within the medium-sized category of 201 to 500 employees. The private firm has raised substantial venture funding over several rounds to power its digital streaming platform.

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About

MasterClass is the streaming platform where anyone can learn from the world's best. We're creating a community of the world's most diverse thinkers and voices shaping culture. Our members get unlimited access. Our world-class team makes it all happen.

Founded2015

HeadquartersSan Francisco, US

IndustryEducation & Training Services

Websitewww.masterclass.com

Employees806

Total Funding$461M

Open roles at MasterClass

3 open roles, newest first.

Account ExecutiveSan Francisco, California · Remote ok

Account ExecutiveRemote · Remote ok

Group Creative DirectorLos Angeles, California · Remote ok

Why people join & leave

Why join

High-production creative productCompetitive compensation and benefitsCollaboration with talented peers

Why leave

Frequent mandate shifts and reorganizationsLack of clear career advancementExecutive micromanagement and communication issuesUncertain enterprise business roadmap

Company Pulse

Headcount

-4%past year

Raised

$461Mtotal

In the News

Learn to Talk to Anyone with Confidence: The Conversation Advantage Launches on MasterClassprnewswire.com · Jul 16, 2026

MasterClass Launches Certificate Course to Help Professionals Speak Up, Stand Out, and Lead With Influenceprnewswire.com · Jun 25, 2026

Your Instincts About Conflict Are Probably Wrong. Here's How to Fix That, Now on MasterClassprnewswire.com · May 22, 2026

The 'One-Person Unicorn' Era is Here - MasterClass Debuts a New Class to Help Members Work Smarterprnewswire.com · Apr 16, 2026

MasterClass Launches Certificate Course with Microsoft--Lead With AI: Adapt, Implement and Transform Your Organizationprnewswire.com · Apr 7, 2026

Employee Experience

3.1/5

Career Opportunities

2.6

Compensation & Benefits

3.2

Culture & Values

3.2

Diversity & Inclusion

3.3

Senior Management

2.6

Work-Life Balance

3.3

Quick Take

Strengths

Strong benefitsCompensation and benefits rating stands at 64, supported by mentions of decent pay and flexible time off.

Significant fundingSecured major venture rounds including a $225M Series F round to build out streaming offerings.

Watch out

Low outlook scoreBusiness outlook sits at 27 percent, reflecting employee wariness about future performance.

Low recommendation rateOnly 45 percent of staff would recommend working at the company to a friend.

Note

Curriculum expansionLaunched new certificate programs and AI-oriented courses in partnership with industry leaders.

Things to consider

Low leadership confidence — Both CEO approval and senior management ratings sit below average, with employee sentiment highlighting frequent reorganizations and shifting directions.

Weak business outlook — A 27 percent business outlook rating reflects internal concerns around company trajectory, enterprise product backing, and path to profitability.

What They Build

MasterClass builds a digital learning platform delivering cinematic video courses and interactive certificate programs. Their engineering challenges involve scalable content streaming, cross-platform video delivery across web and TV apps, and integrating AI workflows. Teams work with modern cloud infrastructure, data pipelines, and developer operations tools to power these services.

Video Streaming

AI Workflows

Mobile & TV Applications

Enterprise Learning

Domains

Backend Engineering

Data Engineering

DevOps

Machine Learning Operations

Tech Stack

Ruby

Python

Java

TypeScript

Kubernetes

Docker

Helm

AWS Lambda