Macy's
M

Macy's

Department, Clothing & Shoe Stores

Apt Insight

They're an iconic American retail giant navigating an AI-driven turnaround, making it a bustling environment with steady retail openings. Headquartered in New York, the public company operates hundreds of stores across department, clothing, and shoe retail alongside major digital storefronts. As an enterprise-scale organization with over ten thousand employees, they maintain an active hiring pace with hundreds of open roles. Recent quarters show improving financial performance alongside major modernization efforts in digital and store experiences.
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About

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Learn more about us at macysinc.com. Learn about open job opportunities at macysJOBS.com.
Founded1858
HeadquartersNew York, US
IndustryDepartment, Clothing & Shoe Stores
Websitewww.macysjobs.com
Employees82.1K

Why people join & leave

Why join
Generous employee merchandise discountsInclusive culture and diversity initiativesHigh brand recognition and retail scaleAccessible entry-level retail experience
Why leave
Understaffed store floor shiftsHeavy pressure to open store credit cardsModest retail hourly payLimited career growth opportunities

Company Pulse

In the News

Macy’s, Inc. Reports Strong First Quarter 2026 Results and Raises Full-Year Outlook :: Macy's, Inc.macysinc.com
Macy's Inc. Reports Strong Q1, Raises 2026 Outlookwwd.com · Jun 3, 2026
US Supreme Court rejects Macy's challenge over compensating fired strikers | MarketScreener UAE Emiratesae.marketscreener.com · Jun 15, 2026
An AI overhaul at Macy's is fueling the 168-year-old retailer's turnaround | Fortunefortune.com · Jun 2, 2026
Macy's raises annual outlook after the fourth straight quarter of sales gains - ABC Newsabcnews.com · Jun 3, 2026

Employee Experience

3.3/5
Career Opportunities
3.1
Compensation & Benefits
3.1
Culture & Values
3.3
Diversity & Inclusion
3.8
Senior Management
3.0
Work-Life Balance
3.2

Quick Take

Strengths
Strong sales growthReported comparable sales up 3.0% in Q1 2026, marking the strongest first quarter in four years.
High diversity ratingEmployees give the company a strong 76 score for diversity and inclusion.
Watch out
Low peer recommendationOnly 51% of employees would recommend the company to a friend.
Note
Turnaround plan progressModernization initiatives like Reimagine 200 stores and AI tools are rolling out across operations.

Things to consider

Low business outlook — Employees rate the business outlook at just 40, reflecting caution around broader retail industry dynamics.
Inconsistent retail staffing — Store employees frequently report running on lean coverage, leading to heavy floor demands and aggressive metric pressure.

What They Build

Macy's develops modern omnichannel e-commerce platforms and digital tools that power shopping across mobile and web. Their engineering teams focus on scalable supply chain systems, AI-driven personal shopping assistants, and high-volume retail infrastructure. They also build customer-facing features like virtual try-on tools and recommendation engines to enhance in-store and online conversion.
E-Commerce
Retail AI & Personalization
Mobile Applications
Supply Chain Systems
Point of Sale
Domains
Frontend
Backend
Machine Learning
Cloud Infrastructure
Data Engineering
Tech Stack
Oracle Cloud
Java
Python
JavaScript
React
Node.js
Kubernetes
Docker
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