Macy's

Department, Clothing & Shoe Stores

Apt Insight

They offer deep retail heritage and flexible shifts, though high-pressure store quotas and heavy retail demands remain common friction points. Headquartered in New York, the public company operates as one of the largest department store retailers in the United States. Their business encompasses hundreds of brick-and-mortar stores alongside established digital e-commerce channels. With over a century and a half in business, they continue navigating an enterprise-scale digital turnaround.

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About

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Learn more about us at macysinc.com. Learn about open job opportunities at macysJOBS.com.

Founded1858

HeadquartersNew York, US

IndustryDepartment, Clothing & Shoe Stores

Websitewww.macysjobs.com

Employees82.1K

Posted base pay at Macy's

Posted base pay ranges from 12,958 job listings posted in the US, Feb 2026 – Oct 2026. Bonus and equity are not included.

Retail Sales Associate$16–$20.49/hr

1,691 listings · spread $15–$22.44/hr

Beauty Advisor$16–$23.18/hr

781 listings · spread $15–$25.39/hr

Retail Commission Sales Associate$15.93–$20.54/hr

758 listings · spread $15–$23.62/hr

Retail Cosmetics Sales Associate$16–$23.18/hr

739 listings · spread $15–$25.39/hr

Seasonal Retail Fragrances Sales Associate$16–$20.49/hr

665 listings · spread $15–$21.46/hr

Seasonal Fulfillment and Receiving Support Associate$15.05–$19.51/hr

366 listings · spread $15–$21.46/hr

Seasonal Retail At Your Service Associate$15.95–$19.51/hr

352 listings · spread $15–$21.46/hr

Retail Merchandising Support Associate$15.95–$19.51/hr

304 listings · spread $15–$22.15/hr

Each range is the median posted minimum and maximum for the role. Pay changes by location, so the spread shows the 10th to 90th percentile of all listings for the role.

Open roles at Macy's

10 open roles, newest first.

Retail Support Associate - Shoe Expeditor, Bay Plaza - Full TimeNew York, New York · Onsite

Retail Sales Associate, Eastridge - Full TimeSan Jose, California · Onsite

Beauty Advisor - Clinique, Westland - Full TimeFlorida · Onsite

Retail Selling Support Associate - Womens Clothing, Town Center - Part TimeKennesaw, Georgia · Onsite

At Your Service Center Associate, Southshore - Part TimeBay Shore, New York · Onsite

Retail Fragrances Sales Support Associate - DKNY, Modesto Vintage Fair - Part TimeCalifornia · Onsite

Retail Sales Associate, Century City - Full TimeLos Angeles, California · Onsite

Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Memorial City - Full TimeHouston, Texas · Onsite

Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Monterey Del Monte Center - Full TimeMonterey, California · Onsite

Retail Commission Sales Associate - Furniture/Mattresses/Rugs, Rockaway Town Square - Full TimeRockaway Township, New Jersey · Onsite

Why people join & leave

Why join

Valuable retail customer service experienceGenerous employee merchandise discountsFlexible part-time scheduling options

Why leave

High pressure to push store credit cardsUnderstaffed store floor environmentsInconsistent hours and limited raises

Company Pulse

In the News

Macy’s, Inc. Reports Strong First Quarter 2026 Results and Raises Full-Year Outlook :: Macy's, Inc.macysinc.com

Macy's Inc. Reports Strong Q1, Raises 2026 Outlookwwd.com · Jun 3, 2026

US Supreme Court rejects Macy's challenge over compensating fired strikers | MarketScreener UAE Emiratesae.marketscreener.com · Jun 15, 2026

An AI overhaul at Macy's is fueling the 168-year-old retailer's turnaround | Fortunefortune.com · Jun 2, 2026

Macy's raises annual outlook after the fourth straight quarter of sales gains - ABC Newsabcnews.com · Jun 3, 2026

Employee Experience

3.3/5

Career Opportunities

3.1

Compensation & Benefits

3.1

Culture & Values

3.3

Diversity & Inclusion

3.8

Senior Management

3.0

Work-Life Balance

3.2

Quick Take

Strengths

Strong financial momentumComparable sales rose 3.0% in Q1 2026, marking their strongest first quarter in four years.

AI transformation underwayTools like 'Complete the Look' and the 'Ask Macy’s' assistant have driven customer engagement and order value.

Watch out

Tepid business sentimentThe business outlook score sits at 40, accompanied by a modest 51 recommend-to-friend rating.

Note

Turnaround strategyExecution of the multi-year 'Bold New Chapter' plan is showing early gains across top-performing locations.

Things to consider

Low business outlook — Employees report a business outlook rating of just 40, reflecting persistent industry challenges and skepticism about long-term retail stability.

Aggressive sales quotas — Store staff frequently report intense pressure around opening customer credit cards and competing over sales goals amid thin floor coverage.

What They Build

They develop enterprise e-commerce platforms, customer-facing mobile apps, and supply chain inventory management systems. Recent initiatives concentrate on integrating generative artificial intelligence into virtual try-on features and customer recommendation engines. Engineering teams balance modernization efforts across extensive legacy retail infrastructure and cloud platforms.

E-Commerce

AI & Recommendations

Mobile Shopping

Supply Chain & Logistics

Domains

Backend

Mobile Engineering

Cloud Infrastructure

Data Science

Tech Stack

Java

Python

Oracle

React

Node.js

Kubernetes

Docker