Laivly

Enterprise Software & Network Solutions

Apt Insight

They're an ambitious AI startup where teams love the collaborative vibe, the tech stack is genuinely modern, and the work directly impacts enterprise contact centers. Headquartered in Winnipeg, Canada, Laivly operates in the enterprise software and artificial intelligence space. They operate as a private company within the 51 to 200 employee size band. The team focuses on operationalizing AI workflows through their Sidd platform to assist and automate customer care operations.

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About

Laivly is an all-in-one agentic AI platform for modern contact centers that boosts efficiency, automates workflows, & enhances customer experience with real-time insights.

Founded2018

HeadquartersWinnipeg, Canada

IndustryEnterprise Software & Network Solutions

Websitelaivly.com

Employees144

Open roles at Laivly

3 open roles, newest first.

Senior Data AnalystWinnipeg, Manitoba · Remote only

Manager, Software DevelopmentWinnipeg, Manitoba · Remote ok

AI Deployment ManagerWinnipeg, Manitoba · Remote ok

Why people join & leave

Why join

Hands-on work with agentic AI systemsSupportive and inclusive team cultureHigh autonomy and trust on engineering projectsSolid flexibility with remote work

Why leave

Rapidly changing startup prioritiesUneven recognition and oversight from managementPerks skewed heavily toward headquarters staffLack of retirement matching benefits

Company Pulse

Headcount

-32%past year

In the News

AI can write the code now. So what’s left for the humans in the room?linkedin.com · Sep 24, 2026

Laivly Takes the Keynote Stage at Prairie Dev Conlaivly.com · Sep 23, 2026

🚀 Big news for the channel: Laivly just went live with their Partner Relationship Management portal, powered by Mindmatrix.linkedin.com · Sep 23, 2026

Meta’s Decision to Invest “Aggressively” in AI Infrastructure Raises Investor Concernslaivly.com · Jul 31, 2026

Balancing Productivity and Customer Satisfaction with Automationlaivly.com · Jul 29, 2026

Employee Experience

3.6/5

Career Opportunities

3.3

Compensation & Benefits

3.6

Culture & Values

3.8

Diversity & Inclusion

3.9

Senior Management

3.3

Work-Life Balance

3.8

Quick Take

Strengths

Strong culture scoreCulture and values score reaches 76 based on internal employee reviews.

Healthy work-life balanceWork-life balance earns a solid 76 rating among staff.

Watch out

Muted leadership ratingCEO and business outlook metrics both sit lower at 58.

Note

Small-to-medium scaleThe company operates in the 51 to 200 employee size category.

Things to consider

Frequent priority shifts — Employees note that startup dynamics and rapid industry shifts lead to changing directions and occasional ambiguity.

Uneven remote perks — Several head-office amenities like on-site perks and team activities are less accessible to remote team members.

Leadership

Jeff FettesFounder and CEO

What They Build

Laivly develops the Sidd agentic AI platform, which automates contact center workflows and provides real-time guidance to human agents without requiring extensive replatforming. Engineering focuses on scalable microservices, low-latency agent orchestration, and automated triage. Their technical culture values developer autonomy, thoughtful agentic engineering, and human-in-the-loop oversight.

Agentic AI

Customer Experience Automation

Workflow Orchestration

Conversational AI

Robotic Process Automation

Domains

Backend Engineering

Data Engineering

Cloud Infrastructure

Quality Assurance

Information Security

Tech Stack

PostgreSQL

Kubernetes

Docker

Terraform

NodeJS

Java

JavaScript

Databricks