International Programs Group
I

International Programs Group

Insurance

Apt Insight

They offer deep claims expertise in a specialized niche with a steady, structured operating style. International Programs Group is a privately held insurance third-party administrator based in Toronto, Ontario. Operating in the 51-200 employee size band, they provide claims adjusting, litigation management, and triage services across Canada, the United States, and the Lloyd's of London market. The team focuses heavily on multi-line commercial property, casualty, and specialty lines claims handling.
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About

International Programs Group (IPG) is an independent Third-Party Administrator providing claims services for the Lloyd's market in London, domestic insurers, and self-insured entities.
Founded2008
HeadquartersToronto, Ontario, Canada
IndustryInsurance
Websitewww.ipgclaims.com
Employees138

Open roles at International Programs Group

6 open roles, newest first.
Liability Claims Examiner - Remote - Anywhere in CanadaNew Westminster, British Columbia · Remote only
Claims Representative - Remote - St Louis, Missouri, United StatesSt. Louis, Missouri · Remote ok
Customer Support Specialist - REMOTE - Arkansas, United StatesLittle Rock, Arkansas · Remote only
Account Coordinator - New Westminster, British Columbia, CanadaNew Westminster, British Columbia · Hybrid
Sr Liability Claims Examiner - REMOTE - Little Rock, Arkansas, United StatesLittle Rock, Arkansas · Remote ok
Claims Examiner - Liability - REMOTE - Little Rock, Arkansas, United StatesLittle Rock, Arkansas · Remote only

Why people join & leave

Why join
Specialized Lloyd's market claims experienceRemote and hybrid work flexibilityCross-border industry exposure
Why leave
Demanding case turnaround requirementsHeavy process and compliance documentationLimited technical engineering roles

Company Pulse

Headcount
-2%past year

In the News

IPG is proud to support the continued growth of Canada’s MGA community. At the AGM and Speaker Summit on May 20th at the Royal York Hotel, IPG is looking forward to connecting … | International Programs Grouplinkedin.com · May 13, 2026
IPG is still hiring - remote work if you or someone you know is looking! | Zoey Medranolinkedin.com · Mar 20, 2026
IPG is continuing to grow, and this is an exciting period of expansion for our organization. | Melissa Nelsonlinkedin.com · Mar 17, 2026
Check out what IPG's been up to lately... | International Programs Grouplinkedin.com · Feb 9, 2021

Quick Take

Strengths
Cross-border expansionMaintaining dedicated operational leadership teams across both Canada and the United States.
Specialized market presenceEstablished relationships handling claims for Lloyd's of London syndicates and domestic insurers.
Watch out
Digital traffic dipMonthly website visits dropped 10.28% based on recent operational metrics.

Things to consider

Niche market reliance — Operations are heavily tied to specialized insurance sectors like Lloyd's of London, which can be vulnerable to market-specific cycles.
Lean technical resources — The organization operates primarily around claims examining and finance, with limited in-house software engineering and development teams.

Leadership

BS
Blue SchindlerManaging Director, Canada
DE
David ElliottManaging Director, United States
BS
Barbara SmithHead of Claims, Canada
PG
Petar GermanskiVice President, Business Development and TPA Services
MN
Melissa NelsonHead of Operations, United States
HG
Heather GreenDirector of Business Development & Training Coordinator, United States

What They Build

International Programs Group builds operational workflows for claims administration, desktop adjusting, and triage management. Technical efforts focus on management information reporting, secure financial governance, and reliable claims processing infrastructure.
Claims Intake and Triage
Litigation Management
MI Reporting
Risk Management
Domains
Data Reporting
Operations Management
Information Security
Financial Compliance
Tech Stack
C
Microsoft Office
Microsoft Excel
OneDrive
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