Best Buy
B

Best Buy

Consumer Electronics & Appliances Stores

Apt Insight

They offer a recognizable retail brand with solid perks and hands-on tech exposure, though corporate leadership satisfaction and store-level scheduling can be uneven. Headquartered in Richfield, Minnesota, the company operates as a major consumer electronics retailer with over 1,000 stores across North America. They maintain a massive workforce in the enterprise tier and continue an active hiring pace with over a thousand open positions. Their business spans in-store retail, digital commerce, and in-home technical support through Geek Squad.
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About

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 85,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more. http://jobs.bestbuy.com
Founded1966
HeadquartersRichfield, US
IndustryConsumer Electronics & Appliances Stores
Websitewww.bestbuy.com
Employees74.9K

Why people join & leave

Why join
Generous employee merchandise discountsEntry-level technical learning via Geek SquadStrong diversity and inclusion environmentAccessible starting roles in tech and retail
Why leave
Unpredictable scheduling and hour cutsIntense pressure on credit and membership salesConcerns over leadership direction and reorganizations

Company Pulse

Headcount
+6%past year

In the News

TCS to take over Best Buy India GCC: Inside the deal with US’ largest consumer electronics retailer - India Todayindiatoday.in · Sep 2, 2026
TCS pips Accenture to take over Best Buy's India GCC ops - The Times of Indiatimesofindia.indiatimes.com · Sep 2, 2026
Memory chip shortage drives up computer prices at Best Buy, other retailers | Jefferson City News Tribunenewstribune.com · Aug 28, 2026
Best Buy online marketplace boosts sales in fiscal Q2 2027digitalcommerce360.com · Aug 28, 2026
Best Buy Reports Q2 FY27 Results - Best Buy Corporate News and Informationcorporate.bestbuy.com · Aug 27, 2026

Employee Experience

3.6/5
Career Opportunities
3.2
Compensation & Benefits
3.2
Culture & Values
3.5
Diversity & Inclusion
4.0
Senior Management
3.1
Work-Life Balance
3.5

Quick Take

Strengths
Strong culture scoreCulture and values are rated at 70% with diversity and inclusion reaching 80%.
Solid sales growthReported a 4.1% comparable sales increase in Q2 FY27 led by computing and mobile categories.
Watch out
Low leadership confidenceCEO approval is currently at 35% with a 38% business outlook score.
Note
GCC technology partnershipAwarded TCS a five-year mandate valued at about Rs 2,000 crore to operate its India GCC.

Things to consider

Low executive approval — CEO approval sits at 35% alongside a 38% business outlook rating, pointing to notable workforce dissatisfaction with current leadership.
Inconsistent store hours — Frontline and field employees frequently report unpredictable scheduling, sudden hour cuts, and heavy pressure to meet membership sales targets.

Leadership

CB
Corie BarryChief Executive Officer
JB
Jason BonfigSEVP, Chief Customer, Product and Fulfillment Officer
AB
Anne BrammanEVP, Chief Financial Officer
NS
Neal SampleEVP, Chief Digital and Technology Officer
KS
Kamy ScarlettSEVP, Chief Human Resources Officer

What They Build

Best Buy develops large-scale retail systems, omnichannel commerce platforms, and internal logistics infrastructure to support over 1,000 retail stores and digital channels. Their engineering teams focus on high-throughput order fulfillment, search and recommendation engines, and customer support tooling for Geek Squad operations. They operate complex distributed architectures managing massive catalog and inventory data.
E-Commerce
Retail Media Networks
Supply Chain Automation
Customer Support Tooling
Domains
Backend
Data & Analytics
Cloud Infrastructure
DevOps
Security
Tech Stack
docker
cockroachdb
mongodb
nosql
angular 6
redux
splunk
sysdig
+2