They have a long-standing agency footprint, but internal reviews point to high pressure around billable hours and uneven management support. Headquartered in Boston with additional offices including Quito, they operate as a digital experience and commerce consultancy. The team sits in the mid-size bracket with a few hundred employees across strategy, design, and engineering. Current hiring activity is relatively quiet, with just a handful of open roles.
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About
We're a digital experience agency that's helped hundreds of clients grow revenue, drive engagement, and improve efficiency through strategy, design, development, and optimization.
For decades, we've been helping businesses transform how they connect with customers, deepen relationships, and optimize every step of the digital customer journey with a modern tech stack. Our comprehensive services across design, development, commerce, marketing, and Salesforce solutions underpin our commitment to empowering growth leaders to unlock value in their digital investments and deliver next-level experiences that outperform the competition.
Collaborative colleagues and distributed teamsEstablished agency client portfolioOpportunities to work with enterprise platforms
Why leave
Burnout from strict billable quotasHeavy context switching across clientsPerceived penalties around PTO and downtimeInconsistent promotion and retention practices
Company Pulse
Headcount
-12%past year
Employee Experience
3.5/5
Career Opportunities
3.2
Compensation & Benefits
3.6
Culture & Values
3.6
Diversity & Inclusion
3.9
Senior Management
3.2
Work-Life Balance
3.4
Quick Take
Strengths
Decades in businessOperating continuously in digital consulting since 1998.
Solid overall scoreCarries an aggregate Glassdoor rating of 70 out of 100.
Watch out
Low business outlookBusiness outlook rating is low at 51 out of 100.
Underwhelming leadership scoresSenior management rating sits at 64 out of 100.
Things to consider
Strict billable pressures — Employees report intense micromanagement around meeting daily billable hour quotas and taking time off.
Uneven management support — Staff cite inconsistent performance reviews and sudden leadership decisions impacting team morale.
Leadership
CP
Chris PisapiaChief Executive Officer
SC
Sean ConnellChief Operating Officer
ES
Elizabeth SpranzaniChief Technology Officer
AS
Allen SchweitzerChief Revenue Officer
DK
David KovnerChief Client Officer
RL
Ross LuciveroChief Product Officer
What They Build
Verndale designs and develops digital customer experiences, enterprise content platforms, and e-commerce solutions. Technical teams focus on integrating modern CMS platforms, implementing headless commerce, and unifying data workflows with Salesforce. Their architecture heavily leverages cloud infrastructure, containerized deployments, and decoupled APIs.