Social Enterprise Chief Operating Officer

Overview

Responsibilities

• Design and implement comprehensive internal processes that align daily activities with the organization's social mission.
• Direct the financial planning and budgeting processes to ensure long-term fiscal sustainability and impact reporting.
• Supervise the management of human resources, fostering a culture that attracts and retains mission-aligned talent.
• Oversee the integration of technological tools to streamline reporting, communication, and data collection.
• Collaborate with the Chief Executive Officer to develop and execute the enterprise's long-term strategic vision.
• Evaluate organizational performance by analyzing operational metrics and social impact data against established benchmarks.
• Manage relationships with external partners, vendors, and regulatory bodies to ensure compliance and operational continuity.

Qualifications

• Extensive experience in a senior operational leadership role within a business or non-profit setting.
• A Bachelor's degree in Business Administration, Management, or a related field focusing on organizational leadership.
• Proven track record of managing complex budgets and financial reporting for organizations with multiple revenue streams.
• Demonstrated ability to lead large, diverse teams through organizational change and scaling phases.
• Strong proficiency in strategic planning and the execution of enterprise-wide project management initiatives.

Nice to have

• Master of Business Administration (MBA) with a concentration in Social Entrepreneurship or Sustainability.
• Experience working with B Corp certification standards or similar social impact measurement frameworks.
• Background in managing public-private partnerships or navigating government grant reporting requirements.

Work environment

• Work is typically conducted in a professional office setting with frequent hybrid or remote options.
• The culture is mission-oriented, often attracting staff members who are deeply invested in social or environmental causes.
• Standard business hours are common, though seasonal peaks related to reporting or fundraising may require additional time.
• Occasional travel may be necessary to visit field sites, attend board meetings, or represent the organization at industry conferences.

Benefits & growth

• Compensation packages often include competitive salaries alongside health insurance and retirement contributions.
• Professional growth typically leads to Chief Executive Officer roles or senior consulting positions within the social sector.
• Opportunities for professional development often focus on executive leadership, impact investing, and systemic change strategies.
• Many social enterprises offer performance-based bonuses tied to both financial targets and social impact milestones.