Records & Information Manager
Directs the governance and preservation of organizational data assets and physical records for compliance.
Overview
This career involves the strategic oversight of an organization's collective memory and legal documentation. Day-to-day activities center on auditing data practices, implementing classification schemes, and ensuring that information is archived or destroyed according to strict retention schedules. The rhythm of the work is characterized by meticulous attention to detail and long-term planning, as the manager must anticipate future legal and technological shifts that could impact data accessibility.
Success in this field requires a structured mindset and a deep appreciation for order and compliance. Managers solve complex puzzles related to data fragmentation, digital obsolescence, and the tension between data transparency and privacy. The work feels deeply analytical and administrative, requiring a person who can translate abstract legal requirements into practical procedural steps that multiple departments can follow consistently.
Responsibilities
- Establish organizational policies for the systematic retention and disposal of physical and digital records.
- Audit departmental data practices to ensure compliance with privacy laws and industry regulations.
- Implement Enterprise Content Management systems to streamline the retrieval and storage of internal documents.
- Train staff across the organization on document handling protocols and information security standards.
- Coordinate with legal and IT teams during discovery processes to locate relevant information for litigation.
- Monitor changes in data protection legislation to update internal governance frameworks proactively.
Qualifications
- Bachelor degree in Library Science, Information Management, or a related administrative field.
- Five or more years of experience managing records within a complex corporate or public sector environment.
- Comprehensive knowledge of data privacy laws such as GDPR, CCPA, or industry-specific compliance standards.
- Proficiency in Enterprise Content Management and Electronic Document and Records Management Systems.
- Demonstrated ability to develop and enforce operational policies across diverse business units.
Nice to have
- Certified Records Manager or Information Governance Professional certification.
- Experience managing large-scale digital transformation or data migration projects.
- Advanced degree specializing in archival science or information technology governance.
Work environment
- Work is primarily conducted in a professional office setting with hybrid flexibility often available.
- Collaboration occurs frequently with legal, IT, and executive leadership teams to align on strategy.
- Standard business hours are typical, though project deadlines or legal audits may require extra time.
- Tools include specialized archiving software, database management systems, and inventory tracking hardware.
Benefits & growth
- Compensation often includes a performance-based bonus and standard corporate benefits packages.
- Career progression typically leads to Director of Information Governance or Chief Data Officer roles.
- The rise of data privacy regulations ensures a high level of job security and professional demand.
- Professional development is often supported through industry certifications and specialized legal training.
Frequently asked questions
What does a Records and Information Manager do?
A Records and Information Manager directs the governance of information assets to ensure data integrity and accessibility across an organization. They establish protocols for document retention, manage digital and physical records, and ensure compliance with regulatory standards for data security.
What skills are needed for a Records and Information Manager?
Essential skills include expertise in information governance, data integrity maintenance, and regulatory compliance. Professionals in this role must possess strong organizational abilities, proficiency in records management software, and a deep understanding of data security protocols and archiving standards.
What is the career path for a Records and Information Manager?
The career path typically begins with roles in document control or data analysis, progressing into records management and information governance positions. Senior levels often involve executive leadership roles such as Chief Data Officer or Director of Information Compliance, focusing on enterprise-wide strategy.
See how Records & Information Manager fits you
Take the free Apt quiz for a personalized match score, salary insights, and AI career coaching.
Take the free quiz