Quality Management Systems Director

Overview

Responsibilities

• Define and implement the overarching quality policy and objectives for the entire organization.
• Direct the preparation for and execution of external audits from regulatory bodies and certification agencies.
• Oversee the corrective and preventive action programs to address root causes of product failures.
• Analyze quality metrics and performance data to provide strategic recommendations to executive leadership.
• Manage the internal audit schedule to ensure ongoing compliance with international standards like ISO 9001.
• Collaborate with supply chain management to establish and monitor quality requirements for external vendors.
• Lead the professional development and training of quality assurance managers and technicians across various sites.

Qualifications

• A bachelor degree in engineering, manufacturing, or a related technical discipline is necessary.
• Extensive experience in quality assurance roles with increasing levels of management responsibility is required.
• Deep technical knowledge of international quality standards such as ISO 9001 or industry-specific equivalents is essential.
• Proven experience in leading successful organizational audits and maintaining compliance certifications is mandatory.
• Advanced proficiency in statistical process control and root cause analysis methodologies is required.

Nice to have

• A Master of Business Administration or a graduate degree in Quality Management is highly regarded.
• Professional certification such as Certified Quality Engineer or Six Sigma Black Belt is preferred.
• Experience with specialized Enterprise Resource Planning software for quality tracking is beneficial.

Work environment

• Work is primarily conducted in an office setting within a manufacturing facility or corporate headquarters.
• The role involves regular interaction with production floors, laboratories, and warehouse environments.
• Travel to various plant locations or global supplier sites is frequently required for inspection and alignment.
• Standard professional hours are expected, though audit periods often necessitate significant overtime.
• The culture is characterized by high accountability, technical documentation, and adherence to formal protocols.

Benefits & growth

• Compensation packages typically include a base salary complemented by performance-related annual bonuses.
• Career progression often leads to executive roles such as Vice President of Operations or Chief Operating Officer.
• Professional development is supported through high-level leadership training and specialized regulatory seminars.
• The role offers significant organizational influence and the ability to shape long-term business sustainability.