Employee Resource Group (ERG) Program Manager
Coordinates and scales internal networks to promote workplace inclusion and employee engagement.
Overview
This career involves balancing high-level organizational strategy with the grassroots needs of diverse employee populations. On a daily basis, the work consists of consulting with volunteer group leaders, tracking participation metrics, and advocating for resources to support community-led initiatives. The rhythm of the role is often dictated by the corporate calendar and cultural heritage months, requiring significant coordination across communications, legal, and executive teams.
Success in this field requires a high degree of emotional intelligence and the ability to navigate complex interpersonal dynamics within a corporate structure. Professionals in this role solve problems related to employee retention, cultural competency, and organizational belonging. They act as a bridge between the workforce and senior leadership, ensuring that internal advocacy groups remain productive, sustainable, and compliant with company policy.
Responsibilities
- Develop strategic frameworks and operating guidelines for all active employee resource groups.
- Advise executive sponsors and volunteer group leaders on best practices for community engagement.
- Manage the annual budget allocation and financial reporting for individual group programming.
- Design and implement training programs focused on leadership development and inclusive communication.