Director of Field Operations

Overview

Responsibilities

• Develop and implement strategic operational plans to improve field productivity and service quality.
• Manage large-scale budgets for equipment, vehicles, and labor across multiple geographic regions.
• Analyze key performance indicators to identify operational inefficiencies and implement corrective actions.
• Establish safety protocols and compliance standards to minimize workplace incidents and liability.
• Coordinate with supply chain and logistics departments to ensure field teams have necessary resources.
• Lead the selection and implementation of field service management software and mobile technologies.
• Negotiate and manage contracts with third-party vendors and service providers.

Qualifications

• A bachelor degree in business administration, engineering, or a related technical field.
• At least ten years of experience in operational management with a focus on field services.
• Demonstrated expertise in logistics and supply chain management within a technical environment.
• Proficiency in using field service management and enterprise resource planning software systems.
• Deep understanding of industry-specific safety regulations and labor laws.
• Proven track record of managing large, geographically dispersed teams.

Nice to have

• Master of Business Administration or an advanced degree in operations research.
• Project Management Professional certification or Lean Six Sigma Green Belt or higher.
• Experience managing unionized workforces and collective bargaining agreements.

Work environment

• The role typically involves a mix of office-based administrative work and site visits to regional hubs.
• Moderate to frequent travel is required to inspect field operations and meet with regional managers.
• Standard business hours are common, though emergency response situations may require availability outside of typical schedules.
• Reliance on data dashboards and communication tools to monitor remote teams in real time is standard.
• The culture is often results-oriented with a strong emphasis on safety and operational precision.

Benefits & growth

• Compensation packages often include significant performance-based bonuses tied to operational efficiency targets.
• Career progression typically leads to executive roles such as Vice President of Operations or Chief Operating Officer.
• Professional development often focuses on executive leadership training and advanced technological integration.
• Equity packages or long-term incentive plans are common in mid-to-large scale private and public corporations.