Content Strategy Operations Manager

The role functions as the engine room of a content department, focusing on the scalability of creative output through rigorous process design and tool management. Daily work often involves troubleshooting bottlenecks in the publishing pipeline, configuring taxonomy structures in CMS platforms, and analyzing production metrics to identify inefficiencies. It is a high-coordination role that balances the technical requirements of data governance with the practical needs of writers and editors.

Success in this career requires a systems-thinking mindset and a high degree of comfort with ambiguity. The rhythm of the work is characterized by long-term structural projects punctuated by immediate technical support requests. Individuals who thrive in this environment typically possess a blend of project management discipline and a deep understanding of the digital content lifecycle, from ideation and legal approval to localization and archival.

responsibilities

Develop and maintain comprehensive documentation for content workflows and editorial standards.

Administer content management systems and associated project management software to ensure platform health.

Monitor production velocity and resource allocation metrics to inform budget decisions.

Establish governance frameworks for taxonomy, metadata, and digital asset management.

Onboard new team members and external vendors to the department's technical ecosystem.

Collaborate with engineering teams to automate repetitive manual tasks in the content lifecycle.

qualificationsRequired

Extensive experience managing enterprise-level content management systems or digital asset platforms.

Proven track record of designing and implementing cross-functional business processes.

Proficiency in data analysis tools and spreadsheet software for performance reporting.

Deep understanding of the digital publishing lifecycle and content governance principles.